Returns & Exchanges

At eyebobs, we want you to be completely satisfied with your frames, which is why we offer a 90-day risk-free return policy for most items. If your new look isn't a perfect fit, we make it easy to exchange or return your eyewear for a full refund.

1

Initiate Your Return

Visit our online return portal and enter your order number and zip code to start the process.

2

Select Your Items

Choose the items you wish to return or exchange and select the reason to generate your prepaid shipping label.

3

Pack and Ship

Place the glasses in their original protective case and packaging, attach the prepaid label, and drop it off at the designated carrier location.

4

Receive Your Refund

Once our team receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing