Frequently Asked Questions
Everything you need to know about your new favorite frames.
How do I determine which frame size is right for me?
We provide detailed measurements for every frame on our product pages. You can also use our Virtual Try-On tool or check the inside temple of your current glasses for a series of three numbers to compare fit.
What types of lenses do you offer?
We offer a wide range of options including classic readers, blue light blockers, all-day progressives, polarized sunglasses, and prescription lenses tailored to your specific vision needs.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. For prescription orders, please allow an additional 7-10 business days for our lab to custom-craft your lenses to perfection.
What is your return policy?
We want you to love your look. If you are not 100% satisfied, you can return your frames within 30 days of purchase for a full refund or exchange, provided they are in their original condition.
Do you accept vision insurance?
While we do not bill insurance companies directly, we provide a detailed itemized receipt with every order that you can submit to your provider for out-of-network reimbursement.
How should I clean and care for my eyebobs?
To keep your vision clear, use the microfiber cleaning cloth provided with your purchase. Avoid using paper towels or household detergents, which can scratch the lens coatings.